Why Agency Backup?

Travel agency owners are having to make difficult business decisions during these uncertain times. How do you keep things going with the downturn in business due to the Coronavirus pandemic? Travel Agency Backup provides travel agency owners a way to keep crucial functions of their business going if they are unable to retain full-time staff. 

The services provided by Travel Agency Back Up include:

  • Corporate Travel Advisor services
  • Leisure Travel Advisor services 
  • Accounting
  • Marketing
  • IT and Website solutions

Travel is our passion and our goal is to help support other agencies so that together we can strengthen our industry.

Get Started

The world is a very big place! Our travel agents have visited over 100 countries. We are well versed in selling everything from the most expensive luxury vacations to inexpensive hotels. We can answer your calls when you need extra hands! We can sell your clients on any destination or travel package. Let us be an extension of your office.

We have great experience with:

  • All ALG brands
  • Classic Vacations
  • Abercrombie and Kent
  • Cruises , both ocean and river
  • Europe Express
  • Goway Vacations
  • Elegant adventure
  • European Sojourns
  • Swain destinations
  • Trafalgar Tours

Let our experience work for you. Our corporate travel specialists have the connections and know how to provide the services you need while saving you time and money.

  • Air/hotel/car rental reservations
  • Ticket-ticket exchanges-refunds
  • Ticketing formats
  • Add hotel & car membership numbers to reservations
  • Upgrade clients
  • Build/change client profiles
  • Proficient with the airlines mileage programs
  • Proficient with the multiple hotels discount programs 
  • Proficient with waivers/favors programs we have in place for air travel
  • Assist corporate clients with several airline perks programs
  • Assist corporate clients in car rental member programs
  • Customer focused, personable with clients
  • Limo service offered
Don’t let your TRAMS back office get the best of you. Agency Back up has over 15 years experience in travel agency accounting at your disposal. Our staff does it all – from ARC reporting to commission collection and budgets and forecasting. Member of TAMS and need help with those quarterly numbers? We do that too. Want to create Clientbase processes or need help writing the “How to do” – look no further.
  • ARC reports/AirComm/Debit Memos
  • AR/AP; Commission collection; Bank Reconciliations
  • Trams and Clientbase
  • Financial Statement preparation
  • Budget preparation and tracking
  • Payroll
  • Annual state reports
  • Client reporting
  • TAMS reporting
  • HR
  • Excel/Word/Google Drive
It’s challenging to keep up with the latest and best practices in marketing. There are so many options for how and where to market your business. Take the burden of marketing your business off your shoulders and let our experience team build and execute successful campaigns on your behalf. Our marketing services include:
  • Email Marketing – our team has experience with Travel Leaders, Mailchimp and Constant Contact
  • Social Media Management – we can build or maintain your presence on most social media platforms including Facebook and Instagram
  • Customer Retention – we can build programs that will grow revenue from your existing customer base iancluding how best to utilize ClientBase for customer retention
  • Marketing Strategy – if you want recommendations for how best to create or improve your marketing strategy our team is here for you
Have an issue with your server or website? Need to add some content but not sure how to go about it? Agency Backup can troubleshoot and fix most of the common issues you may face and do so safely. Don’t deal with unnecessary downtime or risk making the problem worse by going it alone. Have peace of mind knowing Agency Backup is standing by.
  • Hosted/Self Hosted Server Support – LAMP/LEMP stack (Linux, Apache/Nginx, MySQL, PHP) and popular control panels i.e cPanel
  • Domain registrations, renewals, and transfers
  • Popular PHP based CMS Support i.e WordPress
  • Content, Image, Form, etc. Support
  • General Website Troubleshooting – HTML, CSS, JS errors, etc.
  • Mail Server & MX Record Support
  • Onsite SEO analysis


Fill out the short form below or call us @ (312) 334-7862 and let us know how we might help your agency succeed.

If we can be of assistance, we’ll enroll you in the Agency Backup system and deliver a short training on how to manage the process.

Take a breath and relax knowing that no matter the situation, your agency has the support it needs to be successful.

Yes, it’s really that simple!


Service  Cost
Monthly Membership $100
Advisors (standard call) $20
Advisors (extended call – 30+ min) $30
Accounting / Marketing / Web Services $45/hr


Lynn was great, answered all our questions and made some great recommendations, such as how to book an excursion when we arrived. All still had plenty of space and we got a great deal. She sent us our travel documents (twice!) when we misplaced them. We’ll definitely use them on our next trip.

Holly D.

Paula helped us with our trip to the Dominican Republic for a destination wedding. The resort and accommodations were beautiful. Paula our agent was so helpful despite the fact that we had to make changes three times due to family issues. Paula thought of everything and everything went smoothly flights the transfers our stay at the Hard Rock was all perfect.

Claudia J

Put Agency Backup to Work for You

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